--- title: COVID Resources + Response | PayJunction description: This is a one-stop resource for business managers, owners and operations researching COVID-related information. You'll find best practices and industry resources all in one place. --- [tel:1-800-601-0230](tel:1-800-601-0230) 800-601-0230 # PayJunction's COVID-19 Response + Resource Page These are challenging times for our economy, our healthcare systems, and the communities in which we live, work and play. The impacts are especially felt by business owners facing closures, social distancing and new ways of interacting with customers. ## Impacts of COVID-19 on Payment Practices --- Consumers and businesses are adopting solutions to eliminate unnecessary touchpoints and minimize in-person interactions. #### [![](https://www2.payjunction.com/hubfs/LANDING%20PAGES/resource/image1.svg) Changing Consumer Habits This survey illustrates how consumer concerns about the spread of germs is changing purchase behaviors. VIEW PDF](https://webview.thestrawgroup.com/hubfs/TSG%20Covid-19%20Payment%20Methods%20Infographic.pdf) #### [![](https://www2.payjunction.com/hubfs/LANDING%20PAGES/resource/image2.svg) Contactless Payments Businesses are choosing touch-free payment solutions to deliver a hands-off checkout experience. LEARN MORE](https://blog.payjunction.com/what-is-contactless-payment?hsLang=en) #### [![](https://www2.payjunction.com/hubfs/LANDING%20PAGES/resource/image3.svg) Curbside + Tele-Servicing Remote payment features help businesses service customers via telephone, video or curbside. READ ON](https://blog.payjunction.com/social-distancing-payment-practices?hsLang=en) ## PayJunction’s Community Outreach and Support --- We’re in this together. Sharing insights and experiences will help us navigate through the crisis and shift to safely operating as our communities reopen. #### [![](https://www2.payjunction.com/hubfs/LANDING%20PAGES/resource/image4.svg) Protecting Customers We enhanced our solution to allow customers to quickly implement a touch-free checkout experience. Feedback has been positive, consumers and employees are more comfortable and most plan to permanently adopt these features. READ THE TESTIMONIALS](https://blog.payjunction.com/contactless-case-study?hsLang=en) #### [![](https://www2.payjunction.com/hubfs/LANDING%20PAGES/resource/image5.svg) Educating Businesses We conduct daily informational sessions for managers, owners and operators interested in learning how to improve safety measures and adhere to state guidelines around contactless payment operations. WHAT DOES MY STATE REQUIRE?](https://blog.payjunction.com/contactless-payment-rules?hsLang=en) ## PayJunction’s Recommendations for Healthy Payments --- Here are simple and safe payment practices that help you adapt your business to meet changing customer behaviors. ### Take Healthy In-Person Payments - [*Disable Signatures and Receipts*](https://blog.payjunction.com/disable-signature-receipt?hsLang=en) - [*Accept Contactless Payments*](https://blog.payjunction.com/what-is-contactless-payment?hsLang=en) - [*Understand NFC Contactless Technology*](https://blog.payjunction.com/nfc-contactless-payments?hsLang=en) - [*Use a Customer-Facing Terminal*](https://blog.payjunction.com/zerotouch?hsLang=en) - [*Clean and Disinfect your Terminal*](https://support.payjunction.com/hc/en-us/articles/360045178713-How-to-Clean-Your-Smart-Terminal) - [*Accept Mobile Wallets like Apple Pay*](https://blog.payjunction.com/mobile-payments-adoption?hsLang=en) ### Securely Process Remote Payments - [*Process from any Browser-Connected Device*](https://blog.payjunction.com/virtual-terminals-everything-to-know?hsLang=en) - [*Email an Invoice Payment Request*](https://blog.payjunction.com/invoice-payment-email-request?hsLang=en) - [*Add a Pay Now Button to your Website*](https://blog.payjunction.com/hosted-checkout-payjunction?hsLang=en) - [*Securely Store Customer Credentials*](https://blog.payjunction.com/credit-card-on-file-benefits?hsLang=en) - [*Set Up Recurring and Installment Payments*](https://blog.payjunction.com/recurring-payment-processing?hsLang=en) - [*Enable Secure Manual Entry for Telephone Orders*](https://blog.payjunction.com/enable-secure-key-entry?hsLang=en) --- ## Trusted Resources to Stay Informed --- We’ve gathered helpful information from trusted sources to keep you updated with the latest recommendations and safety guidelines. ### Public Resources and Guidelines - [*CDC: Tools and Tips for Operating During the Crisis*](https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html) - [*CDC: Preparedness Guidelines for Small Businesses*](https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-small-business.html) - [*World Health Organization: Guide to Getting Your Workplace Ready*](https://www.who.int/who-documents-detail/getting-your-workplace-ready-for-covid-19-how-covid-19-spreads) - [*U.S. Chamber of Commerce: Small Business Resource Guide*](https://www.uschamber.com/co/start/strategy/small-business-resources-for-surviving-coronavirus) - [*U.S. Chamber of Commerce: Save Small Business Initiative*](https://www.uschamber.com/save-small-business) ## Industry Resources --- AUTO RETAIL VETERINARY MEDICAL - [*NADA: Automotive Industry Resources*](https://www.nada.org/coronavirus/resources/) - [*Healthy Payment Solutions for Auto Dealers*](https://blog.payjunction.com/auto-dealerships-contactless-payments?hsLang=en) - [*Safe Payment Solutions for Service Operations*](https://blog.payjunction.com/auto-dealer-remote-service-operations?hsLang=en) - [*Contactless Payment Case Study: Toyota Pasadena*](https://blog.payjunction.com/toyota-pasadena?hsLang=en) - [*National Retail Federation: Resources for Retailers*](https://nrf.com/resources/retail-safety-and-security-tools/coronavirus-resources-retailers) - [*Retail Customer Experience: Retail Industry News*](https://www.retailcustomerexperience.com/series/coping-with-covid-19/) - [*Oliver POS: Retailer Best Practices*](https://oliverpos.com/how-to-keep-your-business-thriving-during-covid-19/) - [*Vend: Coronavirus Resource Library*](https://www.vendhq.com/blog/category/coronavirus-resources/) - [*AVMA: Veterinary Practice Resources*](https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19) - [*AAHA: COVID-19 Resource Library*](https://www.aaha.org/publications/newstat/articles/2020-03/covid-19-resources/) - [*ezyVet: Operational Tips for Veterinary Practices*](https://blog.ezyvet.com/coronavirus-and-veterinary-practice) - [*Park West Vet: Curbside Case Study*](https://blog.payjunction.com/park-west-vet?hsLang=en) - [*ezyVet: "New Norm" - Ahead of the Curve Webinar Recording*](https://www.youtube.com/watch?v=lMaTLc1ycdg&feature=youtu.be) - [*AMA: Telehealth Resource Guide*](https://www.ama-assn.org/practice-management/digital/ama-quick-guide-telemedicine-practice) - [*Sycle: Audiology Telehealth Webinar*](https://web.sycle.net/webinar-recording-sycle-telehealth/) - [*Modernizing Medicine: COVID-19 Webinar Series*](https://www.modmed.com/webinars/) - [*JotForm: Telemedicine + Remote Payments*](https://blog.payjunction.com/telemed-remote-payments?hsLang=en) - [*Contactless Payment Best Practices for Dentists*](https://blog.payjunction.com/dental-contactless-payment-practices?hsLang=en) - [*A Touchless Payment Case Study: Thrive Chiropractic*](https://blog.payjunction.com/thrive-chiropractic?hsLang=en) - [*How PayJunction Got New York Family Dentistry Smiling*](https://blog.payjunction.com/new-york-family-dentistry?hsLang=en) --- ## Open for Business. Here for You. --- The team at PayJunction is committed to helping businesses navigate through this crisis to run your business safely and efficiently. Bookmark this page, follow us on social media, and visit [our website](https://www.payjunction.com/payments/) to learn more about tools to help you adapt your business. 800-601-0230 --- [support@payjunction.com](mailto:support@payjunction.com) --- PayJunction is a Level 1 PCI Compliant Provider. PayJunction is a registered ISO of PNC Bank, N.A., Pittsburgh, PA. © 2026 PayJunction. All rights reserved. [Privacy Policy](https://support.payjunction.com/hc/en-us/articles/211053648) and [Terms of Use](https://support.payjunction.com/hc/en-us/articles/211053628).