Social Distancing Payment Practices
for Vets

Telephone, video, and curbside servicing have emerged as successful business models that allow providers of essential services to safely interact with customers during the COVID-19 crisis. We’d like to share helpful information about payment acceptance features for veterinary businesses adopting these practices.

Keep Running Safely With ezyVet + PayJunction

Businesses that primarily engage with customers in person need to implement additional payment practices
to safely interact with customers via telephone, video or curbside.

  • Easy &

    Must be convenient, easy and secure for customers and employees.

  • Fee & Fraud

    Must protect merchants from significant increases in processing fees and fraud.

4 Ways to Optimize Remote Payments

1 Telephone Payments

  • Without certain security features, credit card transactions downgrade, which can add hundreds of dollars per month to processing fees.

  • Address Verification Service (AVS), Card Verification Value (CVV), and Level 2 credit card processing protect against expensive downgrades.

2 Remote Invoices and Signatures

  • Relying on verbal approval for work orders and receipts is inefficient and increases the chance of chargebacks.

  • Emailing customers invoices, work orders and receipts to instantly approve and pay remotely streamlines payments, improves cash flow and creates a digital record.

3 Hosted Payment Pages

  • Solely relying on over-the-phone or mail-in payments is inconvenient for customers and inefficient for the business.

  • Adding a “Pay Now” button on your website with a link to a branded Hosted Payment form allows customers to safely pay online.

4 Flexible Payment Plans

  • Declining service to loyal customers who are financially struggling due to the health crisis can further put them in harm’s way.

  • Offering valued customers flexible payments is key. Recurring Payments and Hosted Payments allow customers to pay over time.

Healthy Payments for Every Interaction

PayJunction can quickly and easily help you implement payment solutions to support the “new normal” way
of doing business, thereby protecting customers and employees during this crisis.

  • Over The Phone

    Remote signature capture, security features and ACH telephone processing reduce risk.

  • Online

    Hosted Payment Pages, Recurring Billing and Installment Plans improve cash flow.

  • In Person

    ZeroTouch Terminal supports contactless payments and elevates the customer experience.

Transparent and Ethical Pricing

PayJunction is an ethical, people-first provider. We value long-term relationships and bring transparency
to every interaction. Our month-to-month processing means no early cancellation fees.

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