---
title: Social Distancing Payments | Remote Payments | PayJunction
description: Implement additional, remote payment practices to safely interact with customers via telephone, video or curbside servicing.
---

[tel:800-601-0230](tel:800-601-0230) 800-601-0230 ENSURE SAFE PAYMENTS

# Payment Practices that Support Social Distancing

The CDC, together with federal, state and local governments stress the importance of social distancing to help reduce the spread of COVID-19. Telephone, video, and curbside servicing have emerged as successful business models that allow providers of essential services to safely interact with customers during this crisis.

ENSURE SAFE PAYMENTS

## Keep Essential Business Running Safely

Businesses that primarily engage with customers in person need to implement additional payment practices   
to safely interact with customers via telephone, video or curbside.

- #### Easy & Secure
  
  Must be convenient, easy and secure for customers and employees.
- #### Fee & Fraud Protection
  
  Must protect merchants from significant increases in processing fees and fraud.

## 4 Ways to Optimize Remote Payments

## **1** Telephone Payments

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- Without certain security features, credit card transactions [downgrade](https://blog.payjunction.com/avs-downgrades-impact?hsLang=en), which can add hundreds of dollars per month to processing fees.
- Address Verification Service (AVS), Card Verification Value (CVV), and Level 2 credit card processing [protect against expensive downgrades](https://blog.payjunction.com/avs-cvv-benefits?hsLang=en).

## **2** Remote Invoices and Signatures

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- Relying on verbal approval for work orders and receipts is inefficient and increases the chance of chargebacks.
- Emailing customers invoices, work orders and receipts to instantly approve and [pay remotely](https://blog.payjunction.com/remote-payments-invoices-benefits?hsLang=en) streamlines payments, improves cash flow and creates a digital record.

## **3** Hosted Payment Pages

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- Solely relying on over-the-phone or mail-in payments is inconvenient for customers and inefficient for the business.
- Adding a “Pay Now” button on your website with a link to a branded [Hosted Payment](https://blog.payjunction.com/hosted-checkout-payjunction?hsLang=en) form allows customers to safely pay online.

## **4** Flexible Payment Plans

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- Declining service to loyal customers who are financially struggling due to the health crisis can further put them in harm’s way.
- Offering valued customers flexible payments is key. [Recurring Payments](https://blog.payjunction.com/recurring-billing-benefits?hsLang=en) and Hosted Payments allow customers to pay over time.

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## Healthy Payments for Every Interaction

PayJunction can quickly and easily help you implement payment solutions to support the “new normal” way   
of doing business, thereby protecting customers and employees during this crisis.

ENSURE SAFE PAYMENTS

- #### Over The Phone
  
  Remote signature capture, security features and ACH telephone processing reduce risk.
- #### Online
  
  Hosted Payment Pages, Recurring Billing and Installment Plans improve cash flow.
- #### In Person
  
  ZeroTouch Terminal supports contactless payments and elevates the customer experience.

## Transparent and Ethical Pricing

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PayJunction is an ethical, people-first provider. We value long-term relationships and bring transparency   
to every interaction. Our month-to-month processing means no early cancellation fees.

- *98.18%*
  
  CUSTOMER   
  SATISFACTION SCORE
- *51SEC*
  
  AVERAGE PHONE   
  WAIT TIME
- *$5+*
  
  BILLIONS   
  IN PROCESSING
- *3k+*
  
  CUSTOMER LOVE   
  LETTERS

- 10+ Years of PCI   
  Level 1 Status
- A+ 3 Years With   
  No Complaints
- Customer Service   
  Dept of the Year
- FinTech Software   
  Solution of the Year

PayJunction is a Level 1 PCI Compliant Provider. PayJunction is a registered ISO of PNC Bank, N.A., Pittsburgh, PA.   
© 2026 PayJunction. All rights reserved. [Privacy Policy](https://support.payjunction.com/hc/en-us/articles/211053648) and [Terms of Use](https://support.payjunction.com/hc/en-us/articles/211053628).

## Take Safe, Social-Distancing Friendly Payments