Payment Practices that Support Social Distancing
The CDC, together with federal, state and local governments stress the importance of social distancing to help reduce the spread of COVID-19. Telephone, video, and curbside servicing have emerged as successful business models that allow providers of essential services to safely interact with customers during this crisis.
Keep Essential Business Running Safely
Businesses that primarily engage with customers in person need to implement additional payment practices
to safely interact with customers via telephone, video or curbside.
Must be convenient, easy and secure for customers and employees.
Fee & Fraud
Must protect merchants from significant increases in processing fees and fraud.
4 Ways to Optimize Remote Payments
1 Telephone Payments
2 Remote Receipts and Signatures
Obtaining verbal approval only for work orders and receipts increases the chance of chargebacks.
Emailing customers work orders, invoices and receipts to sign remotely adheres to social distancing and creates a digital record.
3 Hosted Payment Pages
Solely relying on over-the-phone or mail-in payments is inconvenient for customers and inefficient for the business.
Adding a “Pay Now” button on your website with a link to a branded Hosted Payment form allows customers to safely pay online.
4 Flexible Payment Plans
Declining service to loyal customers who are financially struggling due to the health crisis can further put them in harm’s way.
Offering valued customers flexible payments is key. Recurring Payments and Hosted Payments allow customers to pay over time.
Healthy Payments for Every Interaction
PayJunction can quickly and easily help you implement payment solutions to support the “new normal” way
of doing business, thereby protecting customers and employees during this crisis.
Over The Phone
Remote signature capture, security features and ACH telephone processing reduce risk.
Hosted Payment Pages, Recurring Billing and Installment Plans improve cash flow.
ZeroTouch Terminal supports contactless payments and elevates the customer experience.
Transparent and Ethical Pricing
PayJunction is an ethical, people-first provider. We value long-term relationships and bring transparency
to every interaction. Our month-to-month processing means no early cancellation fees.
10+ Years of PCI
Level 1 Status
A+ 3 Years With
Dept of the Year
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